Director of Operations

Job Functions:

Skill:

Strategic

• Plan and direct the Asset Management entity's ("office") activities to achieve stated/agreed targets and standards for operational performance.
• Develop the Annual Business Plan with the leadership team and other organization policies; drive business profitability and performance aligned with the approved business plans.
• Develop and implement global systems and processes which increase the efficiency of the office.
• Drive projects aimed at sales increase, including marketing and PR activities, discussing new offering based on international experience with banks, funds, financial institutions etc. Concentrate on retention and growth of existing client portfolio.
• Identity and control key drivers of cost, quality, risks, expenses, revenues, profits, business growth, competition, and performance.

Operational

• Responsible for implementing appropriate and best of breed systems and drafting standard operating procedures for asset management business.
• Support the business to create efficiencies and optimize work allocation.
• Support the implementation of appropriate global systems and processes which increase efficiency.
• Support the delivery of the financial and operational priorities and budget, within the defined financial targets and objectives.
• Build and document standard, transparent, and repeatable production and service processes to provide stable, consistent and quality products and services that both internal and external customers expect.
• Ensure the smooth onboarding and off boarding of clients via appropriate systems and internal systems, and ensure proper communication across functions during the process.
• Ensure compliance with statutory authorities and audit requirements

Profitability Performance And Growth

• Drive the discipline of accurately measuring clients deliverables and value of service, ensure smooth execution of pricing, invoicing and collection of outstanding fees.
• Monitor performance and take action on all client activities in order to achieve the revenue and client servicing targets.
• Introduce measures to monitor all client activities to ensure quality and timeliness.
• Build and maintain strategic business relationship with clients; guide the team to build client relationships and ensure timely and quality delivery.

Job Requirements:

• 18+ years of experience in Wealth Structuring/ Institutional Sales/ Fund industry Background in Asset Management with exposure to Variable Capital Company (VCC) and fund management/ administration; and experience managing/ constructing an investment portfolio.
• Should have experience and track record in rapidly growing business and generating income, with proven experience in converting institutional and UHNWI
• Takes initiative, positive and proactive, dedicated, focused and revenue and target driven.
• Excellent client facing skills. Well-developed spoken and written communication skills and the ability to tailor style to relevant audiences and successfully liaise with people at different levels.
• Strong analytical and problem-solving skills, solution driven, highly organized and detail orientated with good decision making and time management skills. Independent, hands-on and takes accountability to deliver solutions and results.